Soft cosmetic products on a marble surface
Return Policy

Return & exchange policy

Last updated: April 27, 2026. At Lion's Rest Skincare we take pride in delivering high-quality skincare and beauty products. Due to the hygienic nature of our products, we maintain the following policy.

All sales final

All purchases are final sale. We do not accept returns or exchanges on opened or used products.

Damaged, defective, or incorrect orders

If you receive a product that is:

  • Damaged during delivery
  • Defective
  • Incorrect (wrong item sent)

Please contact us within 48 hours of delivery with:

  • Proof of purchase
  • Clear photos of the item and packaging

Once reviewed, we will offer:

  • A replacement, or
  • Store credit, based on product availability

Non-refundable situations

We do not offer refunds or exchanges for:

  • Opened or used products
  • Change of mind
  • Products purchased on sale or promotion

Skin sensitivity disclaimer

Customers are advised to perform a patch test before full use. Lion's Rest Skincare is not responsible for adverse reactions due to individual skin sensitivities.

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Agreement

By purchasing from Lion's Rest Skincare, you agree to this policy. Effective Date: April 27, 2026.